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Q.
Are pets allowed?
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A.
No - Pets are not allowed (except for Glen Eagle our only dog friendly home)
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Q.
What needs to be done before we check-out?
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A.
- Winter – turn the heat down to 65 degrees - do not turn the heat off
- Summer – turn the A/C to 80 degrees - do not turn the A/C off
- Please close and lock all doors and windows.
- Please leave all proximity cards in the designated area where found. There is a $50.00 replacement fee for each missing proximity card.
- Deliver all of your garbage to the refuse facility closest to your house.
- Check to make sure you have all of your personal items.
- Turn off ALL lights and fans.
- Leave the keys where the proximity cards are kept.
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Q.
Does the property have a telephone?
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A.
Yes - All of our properties have telephones
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Q.
Does the property have a washer and dryer?
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A.
Yes - All of our properties have washers and dryers. Laundry detergent is also provided.
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Q.
What time is check-out?
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A.
Check out is at 11:00 am. A later check-out time can be requested, but can't be guaranteed.
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Q.
What time is check-in?
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A.
Check-in is 4:00.
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Q.
Are linens and towels provided?
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A.
Yes - All bedding, bath, hand and spa towels are provided.
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Q.
What do we need to bring?
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A.
Bring your consumables and leftover food containers. I.E. - Tupperware containers, zip lock bags, aluminum foil, etc...
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Q.
What’s provided in the kitchen?
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A.
All of our kitchens are fully equipped to make a Thanksgiving feast.
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Q.
How far is my property from downtown Galena?
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A.
All of our properties are within 20 minutes of downtown Galena.
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Q.
Do I have access to the Homeowners Club?
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A.
Yes, you have full access to all of the Homeowners Club amenities as well as the walking trails, marina and outdoor courts.
Galena, Illinois Rental & Lodging Company
